Privacy Policy
Fixwell Mechanical (“we,” “our,” or “the Company”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website
1. Information We Collect
We may collect personal information when you contact us, request a quote, or schedule a service. This may include:
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Full name
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Email address
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Phone number
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Address or service location
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Details about your plumbing or heating issue
We may also collect non-personal information such as browser type, device type, IP address, and how you interact with our website.
2. How We Use Your Information
We use the information we collect to:
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Schedule and perform plumbing and heating services
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Respond to your inquiries or service requests
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Send appointment confirmations and follow-ups
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Process payments and issue invoices
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Improve our customer service and website performance
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Send updates, reminders, or promotional offers (only with your consent)
3. How We Protect Your Information
We use appropriate data collection, storage, and processing practices, along with security measures, to protect your personal information. Your information is stored securely and only accessible to authorized Fixwell Mechanical staff.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only in the following cases:
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With trusted third-party vendors assisting in operations (e.g., payment processors, hosting providers).
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When required by law or governmental request.
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To protect our rights, property, or safety, or that of others.
5. Cookies & Website Tracking
Our website may use cookies and analytics tools to enhance your browsing experience and monitor website performance.
You can disable cookies through your browser settings; however, some features of the site may not function properly.
6. Email Communications
By providing your email, you agree to receive emails related to appointments, invoices, and updates. You can unsubscribe from promotional emails anytime by clicking the “unsubscribe” link or contacting us directly.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal data.
9. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of inaccurate information
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at info@fixwellmechanical.com.